Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you interact with Spinobon Casino. We take your privacy seriously and aim to be clear about the types of data we hold, why we process it and how you can exercise your rights. This page describes the main categories of information we collect, how we use that information and the steps we take to keep it secure.

Types of data we collect

We collect data that helps us provide and improve our services. This includes personal data you give us directly, technical data generated when you use our site and transactional data related to payments and account activity.

Personal data

Personal data covers information that identifies you. Typical examples are your name, email address, date of birth, contact details and identity documents provided for verification. We also store account credentials and communication history when you contact our support team.

Technical data

Technical data includes device identifiers, IP address, browser type and version, operating system, screen size and performance logs. We collect this information to ensure the site works correctly on your device and to diagnose technical issues.

Transactional data

This covers payment and transaction information such as deposit and withdrawal records, payment method details, currency and transaction references. We also record game activity and wagering history for account management and fraud prevention.

Use of information

We use collected data to create and manage your account, process payments, provide customer support, verify identity, prevent fraud and comply with our legal obligations. We also use aggregated data for service improvement, operational reporting and to personalise your experience.

Data protection practices

We protect data using industry standard measures including encryption in transit, secure access controls and routine security reviews. Access to personal data is limited to authorised staff and service partners who need it to perform their role. We retain information only for as long as necessary for operational, legal or regulatory reasons.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enable essential site functions, remember preferences and measure site performance. Cookies are grouped into necessary, functional, analytical and marketing categories. You can manage cookie settings through your browser or via the cookie banner when you first visit the site.

User rights

You have the right to request access to your personal data, correct inaccuracies, request deletion where applicable, and object to or restrict certain processing. We will consider requests in line with applicable law and may need to retain some information for legal or operational reasons.

Access, correction and deletion of data

To exercise your rights, contact us at [email protected]. We will verify your identity before acting on requests and aim to respond within a reasonable time. Some requests may be partially limited to protect other users or to meet legal obligations.

Information sharing and third parties

We may share data with service providers such as payment processors, identity verification and fraud prevention partners, hosting providers and analytics vendors. These parties process data on our behalf and are required to keep it secure. We do not sell your personal data to third parties.

Privacy policy updates

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the revised policy.