Terms of Use

These Terms and Conditions set out the rules that apply when you use our platform. They explain the contractual relationship between you and us, including account management, deposits, withdrawals, promotions and acceptable use. By registering and playing you agree to these terms and any specific rules that apply to individual promotions or payment methods.

Account responsibilities

You must provide true, current and complete information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your account login details and for any activity that occurs under your account. If you suspect unauthorised use you must notify us immediately. We may require identity verification before allowing access to certain services or before processing withdrawals.

Eligibility requirements

To open and use an account you must meet our eligibility criteria, which include minimum age requirements and residency rules applicable to players in the United Kingdom. We may refuse registration or close accounts where local law or our restricted countries list prohibits play. Only one account per person is permitted unless we agree otherwise in writing.

Acceptable platform use

Use of the platform is permitted for lawful, personal gaming purposes only. Prohibited behaviour includes fraud, money laundering, collusion, bonus abuse, use of automated tools or bots, creating multiple accounts to circumvent limits and deliberate interference with games or services. We monitor account activity and may suspend or close accounts and void bets or bonuses where misuse is suspected.

General bonus and promotion rules

All promotions are subject to separate terms which sit alongside these Terms and Conditions. Promotional offers may include wagering requirements, maximum cashout limits, time limits and game contribution rules. Specific conditions for each promotion will be published on the relevant offer page. We reserve the right to withhold, cancel or reclaim bonuses where we reasonably suspect abuse or breach of the promotion rules.

Deposits and withdrawals

Available payment methods, minimum deposit and withdrawal amounts are listed on our Cashier pages. Typical minimum deposit amounts are from £10 and the minimum withdrawal is usually £50, though this may vary by payment method. Withdrawal requests are subject to verification checks and may be reviewed for up to 24-48 hours. Card withdrawals can take several business days to reach your account; cryptocurrency withdrawals are usually faster. We may apply limits or delays as part of our risk and compliance procedures.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. Support can be reached via live chat or by email at [email protected]. We aim to resolve issues promptly and will request any necessary evidence to investigate. If a dispute cannot be resolved informally we will provide details on how it may be escalated in line with applicable United Kingdom law.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Changes will be posted on the site and, where appropriate, notified to you by email or account message. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept the updated terms you should stop using the services and close your account.